Terms and Conditions

Last updated: April 2026

Interpretation and Definitions

Words with capitalized initials have meanings defined below.

Definitions

  • Account means a unique account created to access the Service.
  • Company ("we", "us", "our") refers to Sparrowise, Spanker 2, Oude Wetering 2377VW, Netherlands. VAT: NL005202754B97.
  • Country refers to: Netherlands
  • Device means any device capable of accessing the Service.
  • Service refers to Sleepwalker (app.sleepwalker.ai).
  • Subscriptions refers to paid access to the Service.
  • You means the individual or entity using the Service.

Acknowledgment

By accessing or using the Service, you agree to be bound by these Terms.

You confirm that you are at least 18 years old and, if using the Service on behalf of an entity, that you have the authority to bind that entity to these Terms.

Your use of the Service is also subject to our Privacy Policy.

Subscriptions

Billing

Subscriptions are billed in advance on a recurring basis (monthly unless stated otherwise).

Subscriptions renew automatically unless canceled.

Cancellation

You may cancel your subscription at any time via your account.

Access continues until the end of the billing period.

Payments

Payments are processed via third-party providers (e.g. Stripe).

We do not store payment details.

Fee Changes

We may modify subscription fees. Changes apply at the next billing cycle.

Refunds

All payments are non-refundable unless required by law.

User Accounts

You must provide accurate information.

You are responsible for:

  • maintaining account security
  • all activity under your account

User Responsibilities and Representations

You represent and warrant that:

  • you will comply with applicable laws
  • you have the right to submit any data you provide
  • your use will not infringe third-party rights

Prohibited Activities

You agree not to:

  • misuse the Service
  • reverse engineer or attempt to extract source code
  • interfere with system integrity or performance
  • use automated systems to abuse the Service
  • submit unlawful, infringing, or harmful content
  • use the Service to compete directly or replicate functionality

We may suspend or terminate accounts violating these Terms.

Data Processing and Third Parties

The Service relies on third-party providers, including:

  • OpenAI
  • Perplexity AI
  • Google (Gemini)
  • xAI (Grok)
  • Supabase
  • Stripe

These providers may process:

  • URLs
  • page content
  • prompts
  • brand names
  • competitor data

solely to provide Service functionality.

Intellectual Property

The Service and all related content are owned by the Company.

You may not:

  • copy
  • distribute
  • modify
  • or exploit

any part of the Service without permission.

All third-party trademarks remain property of their respective owners.

Feedback

You grant us a non-exclusive, worldwide, perpetual, irrevocable, royalty-free license to use, reproduce, modify, and incorporate any feedback you provide without restriction or compensation.

Third-Party Services

We are not responsible for the availability, accuracy, or practices of third-party services.

Termination

We may suspend or terminate your account at any time if you violate these Terms.

Disclaimer

The Service is provided "as is" and "as available".

We do not guarantee:

  • accuracy of AI-generated outputs
  • availability or uptime
  • specific business outcomes

Limitation of Liability

To the maximum extent permitted by law:

Our total liability is limited to the lesser of:

  • the amount paid by you in the twelve (12) months preceding the claim
  • one hundred euros (€100)

We are not liable for:

  • indirect or consequential damages
  • loss of profits, data, or business opportunities
  • errors or inaccuracies in AI-generated outputs
  • failures of third-party providers

Indemnification

You agree to indemnify and hold us harmless from any claims arising from:

  • your use of the Service
  • your submitted data
  • your violation of these Terms
  • your infringement of third-party rights

Governing Law

These Terms are governed by the laws of the Netherlands.

Dispute Resolution

You agree to first attempt to resolve disputes informally.

If unresolved, disputes will be handled by the competent courts of the Netherlands.

EU Users

If you are located in the EU, you benefit from mandatory consumer protections in your country.

Severability

If any provision is invalid, the remainder remains enforceable.

Changes to Terms

We may update these Terms at any time.

Continued use constitutes acceptance.

Contact

Sparrowise
Spanker 2
Oude Wetering 2377VW
Netherlands

info@sleepwalker.ai
+31618368830